Terms of Service

1. The Service

MrPractice provides computer-based exam practice simulations and related tools for individual learners, including IELTS-oriented listening, reading, writing, and speaking practice, diagnostics, mocks, results review, token-based shop purchases, and optional referral features.

MrPractice is practice and preparation software only. It is not the official IELTS test, is not affiliated with or endorsed by the British Council, IDP, Cambridge, or any official IELTS test partner unless we expressly state otherwise, and is not a substitute for sitting an authorised examination at an official test centre. Practice scores and feedback are indicative learning aids and do not predict or guarantee official exam results.

2. Eligibility

You may use the Service only if you have the legal capacity to enter into a binding contract under applicable law and you are not barred from using the Service under the laws of Nigeria or your jurisdiction. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes that organisation.

3. Accounts and authentication

Access is provided primarily via passwordless magic links sent to your email address. You must provide a valid email address you control and keep that inbox secure. You are responsible for all activity under your account, including activity resulting from shared devices or forwarded magic links.

Do not share authentication links or attempt to access another person’s account. Notify us promptly at hello@mrpractice.app if you suspect unauthorised access. We may suspend or terminate accounts that appear compromised, abusive, or fraudulent.

4. Licence and intellectual property

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial exam preparation.

All content, software, question banks, blueprints, branding, trademarks, layouts, and other materials in the Service (excluding your User Content) are owned by MrPractice or our licensors and are protected by intellectual property and other laws. Except for the limited licence above, no rights are granted by implication or otherwise.

You must not copy, scrape, crawl, download in bulk, reverse engineer, redistribute, publicly display, sell, or create derivative works from Service content except as expressly permitted by these Terms or applicable law.

5. User Content

“User Content” means content you submit to the Service, including written answers, speaking audio recordings, profile information, and support messages.

You retain ownership of your User Content. You grant MrPractice a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, display, and otherwise use User Content solely to operate, secure, improve, and provide the Service (including grading or review workflows where applicable), and to create de-identified or aggregated insights that do not identify you.

You represent that you have the rights needed to submit User Content and that your User Content does not violate law or third-party rights. We may remove or restrict User Content that violates these Terms or poses risk to the Service or other users.

6. Purchases, tokens, and pricing

Certain features (such as full mocks or add-ons) may require purchase of tokens or packs sold through the in-product shop. Prices are generally displayed in Nigerian Naira (₦) and are processed via Paystack hosted checkout unless we state otherwise.

By initiating a purchase you authorise payment through Paystack and agree to any applicable Paystack terms. Token grants, pack contents, and promotional terms shown at checkout or in the shop control what you receive. Tokens are digital entitlements for use on MrPractice; they have no cash value outside the Service, are non-transferable except as we expressly allow, and may be subject to expiry or usage rules disclosed at purchase.

If payment succeeds but tokens or entitlements do not appear within a reasonable time, contact hello@mrpractice.app with your payment reference and we will investigate in good faith.

7. Refunds and cancellations

Because tokens and digital practice entitlements are delivered electronically, purchases are generally non-refundable once payment is confirmed and entitlements are credited, except where required by applicable consumer law or where we determine, in our discretion, that a refund or re-credit is appropriate (for example duplicate charges, confirmed technical failure preventing delivery, or clear billing error).

Abandoning Paystack checkout before successful payment does not create a charge or token grant. Chargebacks initiated without first contacting us may result in account suspension pending investigation.

8. Referrals and affiliates

You may enter or arrive via a referral code. Referral attribution, commissions, and affiliate programme rules are governed by these Terms and any separate affiliate terms or programme policies we publish. Learner users are not automatically affiliates; affiliate registration, KYC, and payout arrangements (where offered) are handled through our affiliate processes and may require additional agreements.

You must not self-refer in a deceptive manner, generate fraudulent sign-ups or purchases, or misrepresent your relationship with MrPractice.

9. Acceptable use

You agree to use the Service only for lawful personal exam preparation and not to:

• Violate any law, regulation, or third-party right.
• Harass, abuse, or harm others, or interfere with others’ use of the Service.
• Attempt to gain unauthorised access to systems, accounts, or data; probe or stress-test infrastructure without permission; or introduce malware.
• Scrape, harvest, or extract content or data at scale; circumvent technical protections; or resell Service access or content.
• Misuse speaking upload or storage features, or upload unlawful, infringing, or harmful media.
• Use the Service to provide competing commercial training-centre services without our prior written consent.
• Misrepresent practice results as official IELTS scores or imply endorsement by official IELTS organisations.

10. Service availability and changes

We aim to keep the Service reliable but do not guarantee uninterrupted or error-free operation. Features, question content, pricing, pack composition, and availability may change. We may modify, suspend, or discontinue all or part of the Service with reasonable notice where practicable, or immediately where needed for security, legal, or operational reasons.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT PRACTICE SCORES WILL MATCH OFFICIAL EXAM OUTCOMES, THAT CONTENT IS COMPLETE OR ERROR-FREE, OR THAT THE SERVICE WILL MEET YOUR SPECIFIC LEARNING GOALS. YOU REMAIN SOLELY RESPONSIBLE FOR YOUR EXAM PREPARATION AND FOR REGISTERING WITH AUTHORISED TEST PROVIDERS FOR OFFICIAL EXAMS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MRPRACTICE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO MRPRACTICE FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIVE THOUSAND NIGERIAN NAIRA (₦5,000).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence where such exclusion is prohibited.

13. Indemnity

You agree to indemnify and hold harmless MrPractice and its officers, directors, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your User Content, your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

14. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your licence ends and we may delete or deactivate account data subject to our Privacy Policy and legal retention requirements. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

15. Privacy

Our collection and use of personal data is described in our Privacy Policy at /privacy. By using the Service, you acknowledge that Policy.

16. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will change when we do. Material changes will be posted on this page and, where appropriate, notified by email or in-product notice. If you continue to use the Service after the effective date, you accept the updated Terms. If you do not agree, you must stop using the Service.

17. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Subject to mandatory consumer protections that cannot be waived, the courts of Nigeria shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service. Before filing a claim, you agree to contact us at hello@mrpractice.app and attempt to resolve the dispute informally in good faith.

18. General

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any additional terms presented for specific features (such as affiliate programme terms), constitute the entire agreement between you and MrPractice regarding the Service and supersede prior agreements on that subject.

For notices and questions regarding these Terms: hello@mrpractice.app. Website: https://mrpractice.app.